Your Privacy Matters to Us
At Four Seasons Hotel, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or stay at our hotel.
Information We Collect
We collect personal data to enhance your experience and provide seamless services. The types of information we may collect include:
- Personal details: Name, contact information, nationality, and identification documents.
- Booking information: Reservation details, payment methods, and transaction history.
- Preferences: Special requests, room preferences, and feedback provided during your stay.
- Technical data: IP address, browser type, and cookies for website performance analysis.
How We Use Your Data
Your data is collected for the following purposes:
- To process bookings and provide a seamless hotel experience.
- To personalize services and offer promotions tailored to your preferences.
- To communicate important updates, such as booking confirmations or policy changes.
- To ensure compliance with legal requirements and prevent fraudulent activities.
Data Protection & Security
- We implement strict security measures, including encryption and firewalls, to protect your information.
- Your data is never sold to third parties and is only shared with trusted service providers when necessary.
- We comply with all relevant data protection laws to ensure the highest level of privacy.
Your Rights
- You have the right to request access, modification, or deletion of your personal data.
- You can opt out of marketing communications at any time.
- For any privacy-related concerns, contact us at info@fourseasonhotel.org.